24 hour


SoldMyDevice takes your privacy seriously and is committed to remain transparent with how we use your personal information provided on our website. This privacy statement also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

We collect the following personally identifiable and non-personally information from you: 

  • Contact information, such as name, phone number, mobile number, email address and postal address. 
  • Information related to your preferences such as product wish lists and order history. 
  • Information pertaining to your device and network details such as Internet Protocol (IP) address, web browser type, operating system, navigation paths and exit details. 

We make use of this information to

  • Deliver your purchase

  • Communicate your order confirmation

  • Deliver services and products requested by you

  • Update you on products and warranty information

  • Reply to your queries and concerns

  • Manage your account

  • Send you newsletters and marketing communications

  • Information about your account or changes to the Site

  • Conduct research and analysis to enhance user experience on our website

  • Display relevant content based upon your previous visits and interests

Cookies and Other Tracking Technologies

We use cookies and other similar technologies to serve you relevant advertisements and alert you to our content. Cookies are also used to gather general usage information and analyze aggregated information that does not include personally identifiable information. We employ third party companies to place cookies your computer device to collect non-personally identifiable information to provide aggregated statistics for us about the behavior of our website visitors.

We care to protect our users’ data from unauthorized access and disclosure. We employ commonly accepted industry procedural and technical safeguards to protect your personal information. However, transmission over the Internet and methods of electronic storage are not perfectly secure. Therefore, we cannot ensure or warrant full security of any information collected from our users.